Losing the end of posts on app

[Colcat]

I'm not sure if this has already been addressed on another thread but when using the app on iPhone I lose the last line or two on random posts? It's not happening on every post but on random posts within a thread.

Ditto. Mainly on premium bond thread. Then goes poof and get this message

iohone xr chrome

Hi @Colcat - thanks for flagging this - we're taking a look now. Can you please let us know when you first noticed this happening? And can you also check that you're using the latest version of the iPhone app? (Version 4.4.18 is the latest)

Thanks in advance.

@JoMumsnet I first noticed it a few days ago. I've just updated my app so I will let you know if it is still happening. Thanks for replying so quickly.

Hopefully that's sorted it for you, @colcat - we had a number of reports about this last month and released a fix at the time. Hopefully now you've updated the app everything will be running smoothly for you.

@Blondeshavemorefun can you please check that you've got the latest version installed too?

@JoMumsnet I don’t use the mn app. I go via chrome or safari

Could you please upload a screenshot so we can take a look?

I have a huge gap from one of the posts which old as know there are ones above it. But it’s just blank all the way up my phone

We think it may well be a cache problem on your browser, which should be fairly easy to sort from your end.

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into how to solve this.

Ok thanks @JoMumsnet will try that

Sorry @LilyMumsnet done that seems to scroll up ok but now have a bloody advert stuck in the middle

@LilyMumsnet

Can we have a link to that thread?

Plus taking a long time to load

www.mumsnet.com/talk/legal_money_matters/4643893-premium-bonds?reply=121982698