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Not getting notifications when quoted or mentioned

2 replies

toastofthetown · 21/10/2022 09:20

For a few weeks now I haven’t had any notifications when I’m mentioned. I was quoted yesterday and mentioned in a post this morning and have no emails for that. I’ve checked my junk folder and my notification settings which should be set up correctly.

Not getting notifications when quoted or mentioned

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MNHQ

DawnMumsnet · 21/10/2022 11:08

Hi @toastofthetown - sorry to hear that you're not receiving these notifications. Can you please let us know which device, browser and version of the site you're using so we can take a look into this for you?

@SpongeBobJudgeyPants - is it the same notifications that you're missing? ie Quotes and Mentions?

MNHQ

DawnMumsnet · 21/10/2022 15:37

Hi again @toastofthetown - that's interesting. Can you please have a check to see if you've received notifications for any of your other usernames? You're also welcome to test it out here on this thread if you want to choose a new name and post again?

@SpongeBobJudgeyPants - could it be the same thing happening for you? As in, you're only receiving notifications for this one username but not if you're using other names?

We'll try to get to the bottom of this for you

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