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See all MNHQ comments on this thread

Mobile site is all but broken

29 replies

Lougle · 19/10/2022 15:30

Hi MNHQ,

I know we've moaned about this before but the mobile site (Chrome, Samsung) is all but broken. Longer threads take forever to load, forever to refresh. New posts to longer threads can take up to 10 minutes to load. Navigating to 'Threads I'm On' from a longer thread takes over 31 seconds (I timed it).
The bottom bar randomly floats half way up the thread. Even refreshing the screen takes forever.

This new site is infinitely worse than the old site. I'm very happy to email you videos of my user experience if you'd like to see just how awful it is.

OP posts:
DawnMumsnet · 28/10/2022 15:52

For those who are experiencing formatting issues, clearing your cache should resolve this. You can find instructions on how to do that here: www.wikihow.com/Clear-Your-Browser%27s-Cache. Please note, if you do an online search for your specific device/browser, you should find how to clear the cache for one site only (so you don't lose any data from other sites).

This formatting issue has been affecting a number of Mumsnetters and we've been posting on this thread - https://www.mumsnet.com/talk/site_stuff/4662729-weird-formatting

FuzzyPuffling · 30/10/2022 16:05

Namechangenumber23 · 25/10/2022 23:48

Help needed I guess. All I'm seeing now is this! I've cleared cookies/cache and all the usual stuff etc.. and nothing is working. I've never experienced this before with any site and definitely never here.
It just randomly changed earlier today when I clicked on a link for a post to read and never went back.

I have this as well on mobile (android). It's been like it for a few days now and is virtually unusable.
It's fine on my laptop though.

HebeMumsnet · 02/11/2022 12:20

Hi @FuzzyPuffling . Apologies if you've already done this but have you tried reducing the number of posts you're viewing per page, as LilyMumsnet mentions upthread? If you can change it to 25 or 50 posts per page that seems to have an affect for lots of users experiencing this issue.

FuzzyPuffling · 02/11/2022 12:44

I did the cache clearing thing as recommended above ( thank you to whoever posted instructions) and that worked. All better now!

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