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Original poster

Consent pop-up on every page

2 replies

Gettingbythanks · 20/09/2022 21:08

Is anyone else having this problem on MN? Every page I click on, I’m getting the pop-up that I have to click I consent to cookies, so I click it, only for it to pop up on the next screen I click on. It’s getting very tiresome! I’ve tried all sorts with my browser, but it’s not making any difference … and it’s only happening on MN.

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MNHQ

LilyMumsnet · 20/09/2022 21:10

Hi OP

Could you all try refreshing your page or opening Mumsnet in a new tab? This should sort it out for you. If you’re still having issues, can you please try clearing your Mumsnet cookies following the instructions below for your browser:

iPhone & iPad - Chrome
On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done

Macbook - Safari
Open Safari
Go to the Safari dropdown at the top of the screen
Select Preferences
Head to the Privacy section
Select the Manage Website Data... button
Type Mumsnet into the search box
Click Mumsnet
Select the Remove button
Select Done

iPhone & iPad - Safari
Navigate to your settings
Click on Safari
Scroll to the bottom and choose Advanced
Click on Website Data
Type Mumsnet into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

If you're still having any issues after this, please let us know. Any screenshots you can share would also be greatly appreciated!

MNHQ

YetAnotherBeckyMumsnet · 21/09/2022 09:48

@Gettingbythanks we're really pleased to hear that.

Sorry that others are still experiencing problems. We'll continue to investigate this but can we just double check that you're not using private/incognito browsing?

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