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I can't add photos

6 replies

lunar1 · 20/09/2022 16:21

I use an iPhone for MN, adding photos was always difficult, but now when I try it loads up ones from a decade ago with no ability to look at albums or automatically go to the most recent. I'd have to scroll through over 40k images.

If I take a photo through the app it tries to load up a random old picture instead.

LilyMumsnet · 20/09/2022 16:32

Hi OP

Can we ask you to check that your app is up to date in the app store?

If it is, could we please ask you to screen record your journey of uploading and email it over to [email protected]? This gives us a better chance of replicating the issue!

LilyMumsnet · 20/09/2022 16:48

Got it - keep an eye on your inbox!

YetAnotherBOOkyMumsnet · 31/10/2022 10:05

Hello @hopefullyoneday22 can we ask you to please check you're running the most up-to-date version of the app? If you are, and this is still the case, let us know.

LilyMumsnet · 01/11/2022 17:22

Sorry all - we're still investigating this with our developers. In the meantime, are you able to use the mobile site to upload?

LilyMumsnet · 14/11/2022 19:35

dramalamma · 14/11/2022 18:27

I can't post either - when I click on it it says I have no photos! I've checked the app is up to date and I have loads of photos! Won't let me take a phone either - well it lets me take it but it just clicks and disappears. Have also checked that my app is allowed access to photos on my iPhone settings. Any ideas?

Hello

We're aware of this issue and we're looking to have it fixed as soon as possible. We will keep you updated. Flowers

LilyMumsnet · 02/12/2022 16:19

We'll find out if there's any news here - thanks for bearing with us.

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