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Original poster

I can't add photos

16 replies

lunar1 · 20/09/2022 16:21

I use an iPhone for MN, adding photos was always difficult, but now when I try it loads up ones from a decade ago with no ability to look at albums or automatically go to the most recent. I'd have to scroll through over 40k images.

If I take a photo through the app it tries to load up a random old picture instead.

OP posts:
MNHQ
LilyMumsnet · 20/09/2022 16:32

Hi OP

Can we ask you to check that your app is up to date in the app store?

If it is, could we please ask you to screen record your journey of uploading and email it over to [email protected]? This gives us a better chance of replicating the issue!

Original poster
lunar1 · 20/09/2022 16:44

Thank you @LilyMumsnet, I've sent an email.

OP posts:
MNHQ
LilyMumsnet · 20/09/2022 16:48

Got it - keep an eye on your inbox!

Original poster
lunar1 · 20/09/2022 17:26

Hopefully we can figure it out so I can add my picture to the B&M Christmas stocking thread 🤣

OP posts:
hopefullyoneday22 · 30/10/2022 20:09

Hey, was there any solution to this please?! Mines doing the same! Thanks x

MNHQ
YetAnotherBOOkyMumsnet · 31/10/2022 10:05

Hello @hopefullyoneday22 can we ask you to please check you're running the most up-to-date version of the app? If you are, and this is still the case, let us know.

FangyPankiwoo · 31/10/2022 16:53

I can’t add photos now either. Just tried recently and no update in my apps.

MNHQ
LilyMumsnet · 01/11/2022 17:22

Sorry all - we're still investigating this with our developers. In the meantime, are you able to use the mobile site to upload?

AnneKipankitoo · 01/11/2022 17:35

I am on a mobile. I deleted the app ages ago as it did not work.

Lonelycrab · 01/11/2022 18:11

If the photo I want to post is buried deep in my photos from over the years, I find it before I post, screengrab it, and then write my post. It’s then at the top of the list then when you look at your photo library.

dramalamma · 14/11/2022 18:27

I can't post either - when I click on it it says I have no photos! I've checked the app is up to date and I have loads of photos! Won't let me take a phone either - well it lets me take it but it just clicks and disappears. Have also checked that my app is allowed access to photos on my iPhone settings. Any ideas?

MNHQ
LilyMumsnet · 14/11/2022 19:35

dramalamma · 14/11/2022 18:27

I can't post either - when I click on it it says I have no photos! I've checked the app is up to date and I have loads of photos! Won't let me take a phone either - well it lets me take it but it just clicks and disappears. Have also checked that my app is allowed access to photos on my iPhone settings. Any ideas?

Hello

We're aware of this issue and we're looking to have it fixed as soon as possible. We will keep you updated. Flowers

AnneKipankitoo · 14/11/2022 19:36

I have just been able to post 2 today . It has been ages.

LittleDoveLove · 01/12/2022 18:38

Has this been fixed as mine is doing it as well - have just updated the app and still the same

MNHQ
LilyMumsnet · 02/12/2022 16:19

We'll find out if there's any news here - thanks for bearing with us.

AutisticLegoLover · 07/12/2022 20:51

Also having the same problem.

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