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Original poster

Blank ads in majority of thread

6 replies

astorsback · 16/09/2022 19:00

Trying to read the working class surgeon thread and three quarters of the pages are blank due to an add somewhere in the middle.

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MNHQ

LilyMumsnet · 16/09/2022 19:20

Hi OP

Can you let us know what device and browser you're using to access the site and could you upload a screenshot for us?

MNHQ

DawnMumsnet · 18/09/2022 15:52

Hi @Myotherdogsaballboy - thanks very much for posting those screenshots. It's always a big help when we can see what you're seeing.

We're sorry this issue is driving you away from the site. We're taking a look into this and will be back with an update just as soon as we can.

MNHQ

DawnMumsnet · 20/09/2022 09:43

Hi again @Myotherdogsaballboy (if you're still here!) - we're still looking into this but in the meantime could you please let us know which version of iPad OS you're using?

Thanks in advance.

MNHQ

HebeMumsnet · 21/09/2022 12:21

Hi there @astorsback and others,

Could we ask how you have your posts per page set? We're wondering if that might have something to do with it...

If you usually have them set at 1,000 posts per page, could you try setting them at 25 or 50 posts per page and letting us know that works? If anyone needs help finding those preferences, go to My Mumsnet at the top right of the screen, then settings, then Talk settings.

It might not be that but it would be useful if we could rule it out and we do know that some users have difficulty with threads loading properly etc when they are viewing lots of posts per page.

Thank you!

MNHQ

LilyMumsnet · 21/09/2022 18:47

DobbyTheHouseElk · 21/09/2022 17:34

I have changed my settings to 25 posts per page and it’s helped, but not fixed the problem. It’s still there to a lesser degree.

Is there a chance you could screen record this issue for us and mail it over to [email protected]?

MNHQ

LilyMumsnet · 21/09/2022 21:02

Hello!

You can screen record a video of your device as you journey through the site and experience the issues - this can then be sent via email. support.google.com/android/answer/9075928?hl=en-GB

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