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Original poster

Long threads unreadable on iPhone

3 replies

BernardBlacksWineIcelolly · 08/09/2022 08:14

Once a thread gets past about 700 posts I just can't read it on my iPhone. It tries to re load repeatedly (every time the ads refresh I think?), and then safari just gives up and displays 'a problem repeatedly occurred with <thread name>'

argh, it's soooo frustrating

Long threads perform dreadfully on my Chrome book too, but I can generally muddle through on there

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YetAnotherBeckyMumsnet · 08/09/2022 16:23

Hi @BernardBlacksWineIcelolly sorry about that, how frustrating. Could you please share the URL of the page where this is happening? If you have a screen shot that would also be helpful. Please also let us know which version of Safari you are using if possible.

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DawnMumsnet · 09/09/2022 10:51

Thanks for providing the screenshots, @BernardBlacksWineIcelolly - we're looking into this for you and will be back with an update as soon as we can.

MNHQ

HebeMumsnet · 14/09/2022 11:12

Hi @BernardBlacksWineIcelolly ,

We've had a look at those threads. They are all quite hefty (all around 700+ posts) so it might be that you need to set your threads to display only 25 or 50 threads per page, rather than all in one scrollable page. We know that's a bit of a PITA but it does seem to make those longer threads easier for users to navigate without the threads crashing.

Hope that helps. Do give us a yell if you need any help changing that in customisation.

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