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ClownSchool · 21/08/2022 18:37
I’m getting the cookie consent form on every single page today.
ipad safari - just updated to latest iOS
HebeMumsnet · 22/08/2022 11:37
Hi there @ClownSchool ,
Last month, we did change our Consent Management Platform to one which allows you to “reject all” cookies rather than having to go through them one by one. For a small number of users this has resulted in them being asked to consent on every page they visit. Could you try the following and let us know if that solves the issue?
Navigate to your settings Click on ‘Safari’ Scroll to the bottom and choose ‘Advanced’ Click on ‘Website Data’ Type ‘Mumsnet' into the search box Swipe left on ‘Mumsnet’ and choose ‘Delete’
LilyMumsnet · 22/08/2022 17:44
We're not quite sure yet but we're still digging, so will hopefully get to the bottom of it very soon.
LilyMumsnet · 24/08/2022 18:16
godmum56 · 24/08/2022 17:58
@LilyMumsnet I am using safari on a mac book...could you help me please? I have got the same problem.
Of course!
LilyMumsnet · 25/08/2022 09:13
godmum56 · 24/08/2022 22:32
thank you but that bears no resemblance to what I have on a laptop.
Sorry - I didn't read properly! This is for Mac so should be OK for mac book:
Open your Safari preferences Click ‘Privacy’ Click ‘Manage Website Data’ Type ‘Mumsnet' into the search box Click on ‘Mumsnet.com’ and choose ‘Remove’ Click ‘Done'
LilyMumsnet · 25/08/2022 17:10
godmum56 · 25/08/2022 13:24
@LilyMumsnet sadly that hasn't worked. I have also restarted both safari and the mac itself.
Hello
Thanks so much for trying.
Can you access Mumsnet via chrome/different browser and see if the cookie issue persists?
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