Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Trouble using shortcuts

6 replies

Breathmiller · 18/08/2022 12:46

Hi MNHQ et al

When I use the shortcuts when posting (bold or underline or italics etc) the format after I use it goes haywire.

eg. when I type the first two words afterwards, as in when I go back to normal writing I can't get a capital or a space between these two first words. Then a little further into the sentence it just randomly goes back to bold or italics. It seems to muck something up when I've used it.

A minor annoyance but annoying all the same. Is this happening for anyone else ?

LilyMumsnet · 18/08/2022 12:51

Hi OP

Can you let us know what device and browser you're using to access Mumsnet? Although it's a faff, a screen recording would be really helpful to us. We're keen to see/replicate what's going on here. Are you able to email one over to us?

LilyMumsnet · 18/08/2022 14:09

Hi OP

Is this an android or IOS phone? Google chrome browser? Any screenshots would be really useful! Don't worry - we'll get to the bottom of it. Grin

LilyMumsnet · 18/08/2022 14:37

Haha, ask him if he can help screen record the issue and email it to us at [email protected].

You never know! 😬

LilyMumsnet · 18/08/2022 15:55

Hello!

We haven't got it yet - can we double check you sent it to [email protected] ? If there's a file attached, it might take a few minutes so we'll sit tight!

LilyMumsnet · 18/08/2022 16:51

P.S can you try clearing your cache?

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache

JoMumsnet · 19/08/2022 16:48

Hi again Breathmiller - unfortunately we still haven't received an email from you. Can you try re-sending it please? (And can you please check if the email address you've sent it from is the same as the one registered to your Mumsnet account)?

Thanks in advance! (And thanks for confirming that you've cleared your cache).

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread