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Why can't I unwatch threads?

6 replies

Tallisker · 13/08/2022 00:08

I have so many threads in my 'watching' list that I can't unwatch. I have no interest in a thread that has been inactive for months but when I click unwatch it still stays there. Am I doing something wrong?

DawnMumsnet · 13/08/2022 11:18

Hi @Tallisker - thanks for letting us know there's a problem here.

We'll try to find out what's going wrong but first we need to know which device you're using to view Mumsnet and which version of the site - desktop / mobile or app (iPhone or Android).

Thanks in advance!

HebeMumsnet · 15/08/2022 10:46

Morning @Tallisker and others. Have you yet tried logging out of and then back into the app? That might be worth a go. Also, are you using the most recent version of the app? We have had people having some trouble with older versions.

HebeMumsnet · 15/08/2022 11:03

Quick update - we've spotted a bug that looks like it's causing this issue. There are a few more urgent things that are a priority but this one's on the list now so hopefully should be fixed soon.

HebeMumsnet · 26/06/2023 09:19

Morning, everyone. Thanks for letting us know this is happening again. We'll start looking into it now and will be back with any updates.

LilyMumsnet · 12/09/2023 17:36

KarenCBC · 12/09/2023 15:38

Also can’t unwatch and getting pretty sick of the notifications!

Can we ask what device and browser you're using to access the site?

HebeMumsnet · 15/09/2023 09:04

Morning, everyone. We know it's a bit of an ask but it would be really helpful to know:
a) Which thread it is you are trying to unwatch
b) To be able to see a screen recording of what happens when you try to unwatch the thread.
If anyone is able to send these to [email protected] that would be brilliant. Flowers

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