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how to cancel a premium account?

2 replies

Tatatan · 01/08/2022 11:07

How does one cancel a Mumsnet Premium Annual Subscription, £49.99 and stay on with a non-paying, non-premium account? I cannot find a FAQ on Mumsnet about how to cancel a premium account.

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MNHQ

MichaelMumsnet · 01/08/2022 11:18

Thanks @babblingbumblingbandofbaboons we'll look into the missing link.
And @Tatatan please email us at contactus @ mumsnet.com and we'll sort out the cancellation for you.

MNHQ

MattTech · 01/08/2022 11:18

@Tatatan You can cancel your premium account here www.mumsnet.com/settings/premium

I've also raised a ticket internally to get the link changed on the Terms of Use page. @babblingbumblingbandofbaboons Thank you for bringing that to our attention.

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