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Original poster

Bottom of screen bar is floating

10 replies

TitInATrance · 09/07/2022 19:52

When I scroll down, the dark blue ‘shortcuts’ bar doesn’t stick to the bottom of the screen any more, it moves up with the text, covering part of the posts.

Im on an ipad, iOS 15.5 all up to date, viewing mumsnet via Safari.

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MNHQ

HebeMumsnet · 11/07/2022 12:46

Hello! If anyone else sees this could you get a screenshot or video for us so we can see it in action, please? If you're able to send a URL of the page you're seeing it on too, even better.

MNHQ

LilyMumsnet · 12/07/2022 15:40

Charl881 · 11/07/2022 22:43

This happens to me all the time, means I’m forever clicking on adverts by mistake

Thanks for letting us know.
Would you possibly be able to get us a screen record of the issue and email it to us?

MNHQ

LilyMumsnet · 12/07/2022 16:41

Aerodactyl · 12/07/2022 15:53

Yep this happens to me. If I click off the browser (chrome) and then go back on later the blue bar will have jumped somewhere random, often smack bang across the middle of a post. I'm so tired of all these glitches! The site is not very usable.

We're really sorry about this - we do want to get to the bottom of it ASAP.

Would you possibly be able to get us a screen record of the issue and email it to us?

MNHQ

LilyMumsnet · 12/07/2022 17:03

Charl881 · 12/07/2022 16:55

Oh I’ve just realised my issue is different to the one OP was talking about, sorry about that!

That's not a problem!
With your issue, could you try clearing your cache? It might be that the browser is a bit out of date in terms of the new site!

MNHQ

LilyMumsnet · 12/07/2022 21:14

Thank you for the screenshot! Flowers

MNHQ

LilyMumsnet · 27/07/2022 18:11

Thank you! We're still investigating this - we'll post when we have some news. Flowers

MNHQ

LilyMumsnet · 04/08/2022 16:09

Thanks! We haven't been able to replicate yet but please do continue to bear with us. Flowers

MNHQ

LilyMumsnet · 04/08/2022 17:12

Hello,

Can you talk us through what you're doing on site when this happens? Just so we can try and replicate it! Browsing, replying, watching etc - any extra info would be a big help!

MNHQ

YetAnotherBeckyMumsnet · 05/08/2022 09:56

@WhiteWhiteWhite thank you for this info - we're attempting to replicate.

MNHQ

YetAnotherBeckyMumsnet · 05/08/2022 16:08

Hello all and thanks for your patience.

We've managed to reproduce this and it looks like it happens frequently when using Chrome's 'tab in group' feature - when you open more than one tab in the same page. We're investigating how to stop this happening, but some suggestions in the meantime:


  • Hide the shortcuts (from the dropdown subnav menu) and see if it still happens

  • Copy the Mumsnet link and open it as a new tab (not a group)

  • Try refreshing the page

More information can be found here.

We appreciate that this is more faff upon faff but we promise we'll do our best to sort this out.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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