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Bottom of screen bar is floating

23 replies

TitInATrance · 09/07/2022 19:52

When I scroll down, the dark blue ‘shortcuts’ bar doesn’t stick to the bottom of the screen any more, it moves up with the text, covering part of the posts.

Im on an ipad, iOS 15.5 all up to date, viewing mumsnet via Safari.

OP posts:
TitInATrance · 09/07/2022 19:54

… and it’s stopped doing it. Was weird though!

OP posts:
WhiteWhiteWhite · 09/07/2022 20:08

Yes it keeps doing it to me too. Drives me nuts. Chrome. Android.

Although it hasn't happened today as I've barely been here.

HebeMumsnet · 11/07/2022 12:46

Hello! If anyone else sees this could you get a screenshot or video for us so we can see it in action, please? If you're able to send a URL of the page you're seeing it on too, even better.

Charl881 · 11/07/2022 22:43

This happens to me all the time, means I’m forever clicking on adverts by mistake

LilyMumsnet · 12/07/2022 15:40

Charl881 · 11/07/2022 22:43

This happens to me all the time, means I’m forever clicking on adverts by mistake

Thanks for letting us know.
Would you possibly be able to get us a screen record of the issue and email it to us?

Aerodactyl · 12/07/2022 15:53

Yep this happens to me. If I click off the browser (chrome) and then go back on later the blue bar will have jumped somewhere random, often smack bang across the middle of a post. I'm so tired of all these glitches! The site is not very usable.

LilyMumsnet · 12/07/2022 16:41

Aerodactyl · 12/07/2022 15:53

Yep this happens to me. If I click off the browser (chrome) and then go back on later the blue bar will have jumped somewhere random, often smack bang across the middle of a post. I'm so tired of all these glitches! The site is not very usable.

We're really sorry about this - we do want to get to the bottom of it ASAP.

Would you possibly be able to get us a screen record of the issue and email it to us?

Charl881 · 12/07/2022 16:54

Here’s an example if it helps

Bottom of screen bar is floating
Charl881 · 12/07/2022 16:55

Oh I’ve just realised my issue is different to the one OP was talking about, sorry about that!

LilyMumsnet · 12/07/2022 17:03

Charl881 · 12/07/2022 16:55

Oh I’ve just realised my issue is different to the one OP was talking about, sorry about that!

That's not a problem!
With your issue, could you try clearing your cache? It might be that the browser is a bit out of date in terms of the new site!

ShowOfHands · 12/07/2022 21:06

Like this...

Been happening since the upgrade.

Bottom of screen bar is floating
LilyMumsnet · 12/07/2022 21:14

Thank you for the screenshot! Flowers

WhiteWhiteWhite · 27/07/2022 18:02

Got it again 😞 This time managed to screenshot.

www.mumsnet.com/talk/property/4582223-auction-can-this-work-how?reply=118833473

Android Chrome.

Bottom of screen bar is floating
LilyMumsnet · 27/07/2022 18:11

Thank you! We're still investigating this - we'll post when we have some news. Flowers

WhiteWhiteWhite · 04/08/2022 15:53

And again. At least it's not so frequent these days 😬

Bottom of screen bar is floating
LilyMumsnet · 04/08/2022 16:09

Thanks! We haven't been able to replicate yet but please do continue to bear with us. Flowers

LilyMumsnet · 04/08/2022 17:12

Hello,

Can you talk us through what you're doing on site when this happens? Just so we can try and replicate it! Browsing, replying, watching etc - any extra info would be a big help!

WhiteWhiteWhite · 04/08/2022 18:00

Hello Lily.

Android, on Chrome. Normally browsing on Active, but very rarely answering.

The screenshot was from this thread. Not on my Watch list. Weirdly, I just went back to check exactly what thread it was & it was there again! 🤦🏻‍♀️
www.mumsnet.com/talk/telly_addicts/4590644-persuasion-on-netflix?reply=118952425

Frustrating, as I can't get rid of it myself every time, so I just shut it down.

Good luck!

YetAnotherBeckyMumsnet · 05/08/2022 09:56

@WhiteWhiteWhite thank you for this info - we're attempting to replicate.

ShowOfHands · 05/08/2022 10:16

For me, it only happens when I've clicked onto another tab and come back to MN. The page often starts by looking like a blurry screenshot of itself, then the bar at the bottom jumps to the middle and stays there for a while. Sometimes it rights itself and sometimes I get the oh snap, something's gone wrong message but largely, if I leave MN open on a tab and then come back to it, it happens.

ShowOfHands · 05/08/2022 10:17

(also Android on Chrome)

YetAnotherBeckyMumsnet · 05/08/2022 16:08

Hello all and thanks for your patience.

We've managed to reproduce this and it looks like it happens frequently when using Chrome's 'tab in group' feature - when you open more than one tab in the same page. We're investigating how to stop this happening, but some suggestions in the meantime:


  • Hide the shortcuts (from the dropdown subnav menu) and see if it still happens

  • Copy the Mumsnet link and open it as a new tab (not a group)

  • Try refreshing the page

More information can be found here.

We appreciate that this is more faff upon faff but we promise we'll do our best to sort this out.

WhiteWhiteWhite · 09/08/2022 14:37

Coo, I'm impressed you've replicated it. That's absolutely correct, it happens when I've got tabs open in a group.

Like Show says, it's when I'm on another tab & switch to a Mumsnet tab. Weird huh?

Thanks for the tips 👍🏻

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