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Original poster

Cannot report posts in app

4 replies

TriciaMcMillan · 25/06/2022 07:26

I'm no longer able to report posts from the app on my android phone. Once I press send I get the usual error message 'Oops! Something went wrong there, please try again'.

I've notice it for a few weeks now and it's just happened again while trying to report the obvious spam as attached. Help please.

Cannot report posts in app
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MNHQ

YetAnotherBeckyMumsnet · 25/06/2022 11:56

Thanks for alerting us, @TriciaMcMillan. @newbiename are you also using the app?

This is a bit 'have you tried turning it on and off again' but could you please uninstall the app, then reinstall it? Let us know if this solves the problem.

MNHQ

YetAnotherBeckyMumsnet · 25/06/2022 12:04

Great, thanks @TriciaMcMillan. We just received your test report. Do shout on here if it happens again.

MNHQ

HebeMumsnet · 27/06/2022 09:49

Hi again @TriciaMcMillan . Ah, that's annoying. We're going to look into this now. Could you post here a link to the thread you were trying to report on as well as the post you were wanting to report, and if possible a screenshot of what happens when you try to report? That might help us work out what's going wrong. Thank you!

MNHQ

LilyMumsnet · 27/06/2022 17:58

We received the tests - thanks so much for that.
And do keep us updated if it happens again!

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