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Cannot report posts in app

8 replies

TriciaMcMillan · 25/06/2022 07:26

I'm no longer able to report posts from the app on my android phone. Once I press send I get the usual error message 'Oops! Something went wrong there, please try again'.

I've notice it for a few weeks now and it's just happened again while trying to report the obvious spam as attached. Help please.

Cannot report posts in app
OP posts:
newbiename · 25/06/2022 09:08

Just noticed can't do it on my iPhone either.

YetAnotherBeckyMumsnet · 25/06/2022 11:56

Thanks for alerting us, @TriciaMcMillan. @newbiename are you also using the app?

This is a bit 'have you tried turning it on and off again' but could you please uninstall the app, then reinstall it? Let us know if this solves the problem.

TriciaMcMillan · 25/06/2022 12:01

I have, but just did it again and seems to be working now! I'll keep an eye on it. Thanks

OP posts:
YetAnotherBeckyMumsnet · 25/06/2022 12:04

Great, thanks @TriciaMcMillan. We just received your test report. Do shout on here if it happens again.

TriciaMcMillan · 27/06/2022 05:18

Just tried to report and it's happening again.

OP posts:
HebeMumsnet · 27/06/2022 09:49

Hi again @TriciaMcMillan . Ah, that's annoying. We're going to look into this now. Could you post here a link to the thread you were trying to report on as well as the post you were wanting to report, and if possible a screenshot of what happens when you try to report? That might help us work out what's going wrong. Thank you!

TriciaMcMillan · 27/06/2022 17:57

The thread I tried to report has now been zapped, so can't report again. I've reported two posts on this thread, which seem to have worked. So it seems it's the worst type of fault, intermittent! I'll monitor and post here with a screenshot when it happens again.

OP posts:
LilyMumsnet · 27/06/2022 17:58

We received the tests - thanks so much for that.
And do keep us updated if it happens again!

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