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Original poster

Aw, snap

4 replies

Ohsugarhoneyicetea · 15/06/2022 20:13

If I spend more than 1 minute writing a post, the site crashes and I get this message. It is extremely frustrating. Is anyone else experiencing this?

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MNHQ

KimMumsnet · 16/06/2022 10:23

Hi, all. Thanks for the screenshots.
Can we ask which devices you're using when this happens, and whether you're on the app, mobile or desktop site?
If you can let us known which browser you're using, too (if relevant), that would be helpful.

MNHQ

YetAnotherBeckyMumsnet · 22/06/2022 11:08

Hi everyone - sorry, we know this is really annoying. Could you try using the site in a private/incognito mode, please? If you're not experiencing the same problem then it's likely to be a cache issue. To fix this you'll have to delete all the data from your browser, here are instructions on how to do that.

Doing this will clear all the data from other websites you use on that browser too, so it might not be the best option for you (especially if you're on an impressive Wordle streak). You can, however, clear the cookies for Mumsnet only. Please see this site for instructions.

If the above doesn't work, please let us know.

MNHQ

YetAnotherBeckyMumsnet · 22/06/2022 12:25

Oh - and please also check that you're using the most up-to-date version of your browser. I'm using Chrome and while it usually automatically updates, there was an update available when I checked my settings. More info on this website

MNHQ

YetAnotherBeckyMumsnet · 23/06/2022 10:34

Hi @Ohsugarhoneyicetea 'Aw snap' is from Google, not Mumsnet. 😁

Can we check if you're still seeing this error message? We've posted possible solutions above if so.

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