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Original poster

Ads taking over the whole screen

6 replies

FishcakesWithTooMuchCoriander · 11/06/2022 16:52

I thought I saw something about this maybe yesterday, but I can’t find a thread about it on site stuff to post on.

today I’ve started having an issue with huge ads that take over all or half of the screen (mobile, iPhone 13 with the new software update). Example screenshots attached.

Ads taking over the whole screen
Ads taking over the whole screen
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MNHQ

YetAnotherBeckyMumsnet · 11/06/2022 17:24

Hi @FishcakesWithTooMuchCoriander we're sorry about this. Is it happening on every page or just when you first visited the site?

MNHQ

LilyMumsnet · 13/06/2022 20:14

Hi OP

We're really sorry about that - we're investigating now and will put a stop in place to ensure this doesn't happen to anyone else going forward.

MNHQ

YetAnotherBeckyMumsnet · 08/07/2022 16:33

Hello @Rightchoiceat46 An ad shouldn't be obscuring your view of threads and so we'll look into this. If it's okay with you, we'll need some more details to replicate the issue:

What device are you using?
What version of the operating system are you using?
What browser are you using, and is it the most up to date version for your device?
What is the URL of the page this is happening on?

Thank you. 🙏

MNHQ

HebeMumsnet · 11/07/2022 10:47

Hi there longwayoff,

Thanks for those details. If you happened to get a screenshot and could tell us the url of the page where you were having the massive ad issue, that would be brilliant. Even just the url and if you could tell us which ad it was, that would be a big help.

Thank you!

MNHQ

JoMumsnet · 11/07/2022 16:20

Hi again @longwayoff - a URL is the address/location of a specific page on a website - it shows in the bar at the top of the screen. So, the URL of this page is - www.mumsnet.com/talk/site_stuff/4567217-ads-taking-over-the-whole-screen.

But as you say it's happening on every page, just a few details about the ad itself would help enormously, as well as letting us know what browser you're using, and if it's the most up to date version.

Thanks in advance.

MNHQ

JoMumsnet · 12/07/2022 10:56

Glad to hear it, newnamethanks. But if you do have this issue again, please let us know (and if you can grab a screenshot at any stage, that'd be ace).

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