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Original poster

Asking for consent every time I refresh the page

3 replies

RunnerDuck2020 · 20/05/2022 14:13

Every time I click on something I get the message asking for consent. I click accept every time but it’s not saving it?

Asking for consent every time I refresh the page

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MNHQ

SueMumsnet · 20/05/2022 15:35

We’ve changed our Consent Management Platform to one which allows you to “reject all” cookies rather than having to go through them one by one. For a small number of users this has resulted in them being asked to consent on every page they visit. If this is happening to you please follow the instructions below the consent pop up should stop appearing once you've reselected your preferences.

iPhone & iPad

Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Macs

Open your Safari preferences
Click ‘Privacy’
Click ‘Manage Website Data’
Type ‘Mumsnet' into the search box
Click on ‘Mumsnet.com’ and choose ‘Remove’
Click ‘Done'

MNHQ

LilyMumsnet · 20/05/2022 19:14

Drame · 20/05/2022 17:50

I’m being asked for this on my iPhone using chrome. There doesn’t seem to be an ‘advanced’ option when I look at chrome in the settings

Hello!

For chrome can you try -

Open Chrome.
Go to Mumsnet
To the left of the web address, click the padlock (site information)
Change permission settings from there.

Can you let us know how it goes?

MNHQ

LilyMumsnet · 18/07/2022 17:39

MsDastardley · 18/07/2022 17:15

I’m getting this today, using chrome on iPad. Followed instructions doesn’t work

Hi and thanks for trying the instructions.
Can you let us know what device and browser you're using to access the site?

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