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Original poster

Keep getting logged out

4 replies

EatSleepReplete · 13/05/2022 20:15

Three times today so far. Anyone else?

Very annoying.

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MNHQ

LilyMumsnet · 13/05/2022 20:41

Hi OP

Can you log out completely, and when you log back in, ensure the 'keep me logged in' box is ticked?

If this doesn't solve things, please could you let us know what device/browser you're using to access the site?

MNHQ

LilyMumsnet · 16/05/2022 22:29

EatSleepReplete · 13/05/2022 21:30

Logged out, back in, box is ticked. It was already.

Am on Samsung Galaxy Tab A tablet, running the default browser. Could probably run Chrome but that used to cause all manner of compatibility issues on MN so I switched to the default one instead.

Are you able to check that your browser is up to date? If you let us know what your default browser is, we can talk you through how to go about doing this.

Sorry - we're still trying to get to the bottom of this one.

MNHQ

LilyMumsnet · 17/05/2022 16:53

Hi all
It's likely you do not have Cookies turned on in your browser - can you head over and take a look? Just make sure that your browser allows cookies from Mumsnet.

MNHQ

LilyMumsnet · 18/05/2022 16:06

Thanks all. Just to assure you - we are looking into this. Thanks your patience.

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