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Keep getting logged out

11 replies

EatSleepReplete · 13/05/2022 20:15

Three times today so far. Anyone else?

Very annoying.

OP posts:
LilyMumsnet · 13/05/2022 20:41

Hi OP

Can you log out completely, and when you log back in, ensure the 'keep me logged in' box is ticked?

If this doesn't solve things, please could you let us know what device/browser you're using to access the site?

EatSleepReplete · 13/05/2022 21:30

Logged out, back in, box is ticked. It was already.

Am on Samsung Galaxy Tab A tablet, running the default browser. Could probably run Chrome but that used to cause all manner of compatibility issues on MN so I switched to the default one instead.

OP posts:
EatSleepReplete · 16/05/2022 22:27

Any update on this MNHQ? I'm still getting logged out several times a day.

OP posts:
LilyMumsnet · 16/05/2022 22:29

EatSleepReplete · 13/05/2022 21:30

Logged out, back in, box is ticked. It was already.

Am on Samsung Galaxy Tab A tablet, running the default browser. Could probably run Chrome but that used to cause all manner of compatibility issues on MN so I switched to the default one instead.

Are you able to check that your browser is up to date? If you let us know what your default browser is, we can talk you through how to go about doing this.

Sorry - we're still trying to get to the bottom of this one. Flowers

LilyMumsnet · 17/05/2022 16:53

Hi all
It's likely you do not have Cookies turned on in your browser - can you head over and take a look? Just make sure that your browser allows cookies from Mumsnet.

CannotCopia · 17/05/2022 17:18

LilyMumsnet · 17/05/2022 16:53

Hi all
It's likely you do not have Cookies turned on in your browser - can you head over and take a look? Just make sure that your browser allows cookies from Mumsnet.

It's happening to me too, and my browser settings (safari) are the same as they have always been.
I've being logged out several times today on my MacBook, iPhone and iPad.

EatSleepReplete · 17/05/2022 21:03

I'm just on Samsung Internet.

OP posts:
CannotCopia · 17/05/2022 23:12

and again.
chrome iPad this time.

EatSleepReplete · 18/05/2022 10:29

It’s also happening on my iPhone - the new SE 2022. Everything is up to date, it’s running the Safari browser.

OP posts:
LilyMumsnet · 18/05/2022 16:06

Thanks all. Just to assure you - we are looking into this. Thanks your patience. Flowers

ToastedWaffle · 18/05/2022 21:18

Just coming here to say it keeps happening to me too. Bloody frustrating

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