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App keeps crashing but only when reading one thread

7 replies

WookeyHole · 11/05/2022 17:12

It's the thread 4 of the AB case. Anyone else? A bit odd that the app is working fine for me in every other way but I can not scroll through that thread.

LilyMumsnet · 11/05/2022 17:40

Hello

Is this the IOS or android app?

In any case, can you please try uninstalling/reinstalling the app or ensure you're running the latest version? Flowers

StevenTechMumsnet · 11/05/2022 18:17

Hi it looks like the latest version of the iOS app may have a bug that crashes on some threads with images. We're looking into it.

StevenTechMumsnet · 11/05/2022 19:05

CarpeVitam · 11/05/2022 18:54

Keeps happening for me too, but on the 'Have we got a 2022 sandals thread yet.'

Crashes as soon as I click on it 🤷‍♀️.

My current best guess is that it happens first time it tries to load a message with >1 image. The sandals thread has such a message as its second message - hence the immediate crash. We'll raise with the app developer urgently but they may not see til UK working hours tomorrow.

StevenTechMumsnet · 11/05/2022 19:05

Oops looks like quotes don't work right either...

StevenTechMumsnet · 12/05/2022 01:05

Looks like there is a fix out. If you go to the App Store and search for mumsnet talk and click Update by the app it should fix it.

StevenTechMumsnet · 12/05/2022 18:46

Yes sorry I spoke out of turn. I'm not on the app team.

StevenTechMumsnet · 12/05/2022 18:50

There is. As I said I spoke out of turn. I should have checked the central issues log before commenting, but didn't. I was just surprised when my own post showed weird formatting. My fault completely.

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