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Original poster

Pop Up Menu Not Closing

2 replies

CaveMum · 03/05/2022 10:36

On my laptop (Edge browser) and a side menu has opened up on its own and is obscuring half the screen.

It won’t close when I click on the X and is still there when I navigate to a different page/refresh etc.

I’ve had to post this from my phone as the desktop site is unusable!

Pop Up Menu Not Closing
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MNHQ

DawnMumsnet · 03/05/2022 11:15

Hi @CaveMum - sorry you're having this issue. We're looking into it now and will be back with an update as soon as we can.

MNHQ

DawnMumsnet · 03/05/2022 12:21

Hi again @CaveMum - am back with some questions for you Smile

The issue might be that your Edge browser is defaulting to the mobile site rather than the desktop one. It should automatically show the right version of the site according to screen size - is it possible that you have the screen zoomed in?

Do you know the width of your screen? - it looks quite thin so maybe the threshold of when it becomes mobile has kicked in

What happens if you refresh the page?

What happens if you go to a different page URL?

When you click the x does nothing happen?

Can you click on another part of the page? Does anything happen when you do?

Does the page scroll behind the menu or is it totally stuck?

If you try another browser do you have the same issue?

Sorry to bombard you with questions!

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