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Original poster

Automatically logged off every time I close browser on phone?

2 replies

Vallmo47 · 22/04/2022 13:31

Just that really.
I’ve had to log in every time I want to do anything other than read since the update took place. I’ve cleared browser, restarted phone etc but still happening. Help please?! Thank you!

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MNHQ

KatyMumsnet · 22/04/2022 14:08

Hi,

I'm not able to recreate this issue on my device and I've tried more than one device and different browsers, so we need some more details to look into this one.

Please can you tell me what devices and browsers you're using?

If anyone is able (and willing) to jump on a quick zoom call with us so you can share your screen and we can watch what you're doing, that would be really helpful - if you are then let me know and I can get in touch with you directly.

Thanks,

Katy

MNHQ

SueMumsnet · 22/04/2022 14:35

UrsulaBursula · 22/04/2022 14:05

It’s so annoying

i keep getting the same data consent page come up with every single click !! Even though I keep pressing save and exit !!

hi @UrsulaBursula - have you tried the fix we posted yesterday for the consent issue?

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Macs
Open your Safari preferences
Click ‘Privacy’
Click ‘Manage Website Data’
Type ‘Mumsnet' into the search box
Click on ‘Mumsnet.com’ and choose ‘Remove’
Click ‘Done'

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