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MNHQ here: We haven't been ignoring you!

3 replies

LilyMumsnet · 08/04/2022 20:18

Hi all,

We've just discovered a possible issue with reports not landing in our inbox - which is rather typical for a Friday evening...

We're trying to get to the bottom of this as quickly as possible but if you haven't received a response to a recent report, then we haven't been ignoring you. It's highly likely we haven't actually received it!

This is far from ideal, but if you need to get in contact with us and we don't appear to be responding, please could you email us directly? [email protected] - direct emails seem to be working fine.

This will just be until we get it sorted out - and not everyone is having issues so don't worry if you've been getting our correspondence.

MNHQ here: We haven't been ignoring you!

LilyMumsnet · 08/04/2022 20:26

[quote TheRealMrsMac]Oh dear!

I've certainly seen posts sitting there for days of the 'Hidden until MN can take a look at it' variety.

No response from MNHQ on this thread either, @LilyMumsnet :

www.mumsnet.com/Talk/site_stuff/4417782-Thread-not-showing-in-my-Active-list[/quote]
Just replied, though there's not much I can add this evening I'm afraid! I know we're looking into it.

LilyMumsnet · 09/04/2022 10:20

This is now fixed and we're catching up with any reports we may have missed. Smile

ImaniMumsnet · 15/04/2022 20:22

Hi @Getyourarseofffthequattro,

We're very sorry about that. Please can you resend your report to [email protected] if it has not been dealt with already and we'd be happy to take a look at it.

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