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Original poster

Is this the new platform?

19 replies

Febrier · 15/03/2022 06:55

No beta code required? No need to re-login?

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MNHQ

JustineMumsnet · 15/03/2022 07:04

Hi - we're still on the old one I'm afraid. We weren't happy with the speed of the new site when we launched overnight so we're back to the old one for now.

MNHQ

JustineMumsnet · 15/03/2022 07:09

If you're any having problems with the site now, then please clear your cookies and try again?

MNHQ

JustineMumsnet · 15/03/2022 07:14

@YellowAndGreenToBeSeen

I can’t get on via Safari. This in via the Google app. Bloody pain in the backside *@JustineMumsnet*. Taken since 6am to get on the site. No idea where I am tbh!
Can you clear your cookies Yellow? That should fix things. Sorry for the pain!
MNHQ

JustineMumsnet · 15/03/2022 07:17

If you're struggling to clear cookies here's how to do it

MNHQ

JustineMumsnet · 15/03/2022 07:19

@SpinningTheSeedsOfLove

Hope this info is useful, Justine - I currently can't get on to the Talk part of the site using iPhone / Safari. Can see the Home Page though.

Am now on my laptop using Chrome.

Yes apologies - that will be because you need to clear your cookies on your phone
MNHQ

JustineMumsnet · 15/03/2022 07:20

@ClariceQuiff

Is there a new date for the re-platforming?
Not yet cos we're going to do some more testing of performance. We'd obviously tested some big loads (more than peak traffic) but the test wasn't live users which is obviously a different matter. Will keep you posted.
MNHQ

JustineMumsnet · 15/03/2022 07:23

@Mia184

It's not working for me via Safari (device: iPad). I got in via the Mumsnet Talk App.
Hi Mia - did you try clearing your cookies?
MNHQ

JustineMumsnet · 15/03/2022 07:35

@LizzieMacQueen

I couldn't access on the app this morning but logged in on safari, on my phone, and I'm now able to use the app. So there's a suspension of the launch? I had worried there'd been a cyber attack.
Yes we reverted to the old site at 6.50 this am because we weren't happy with the speed of the new one when more users came on. We'll do some more simulated testing and iron that out before trying again. Will let you know when. Not a cyber attack.
MNHQ

JustineMumsnet · 15/03/2022 07:36

@PriamFarrl

Well I cleared my cookies on my iPhone to log in but failed to realise that I would lose my Wordle score!
Really sorry about that Priam Sad
MNHQ

JustineMumsnet · 15/03/2022 07:46

@CeeceeBloomingdale

It was a nightmare earlier, nothing loading, crashing etc on android phone browser. I opened a picture in a post and there was no way to close the picture again which isn’t normally an issue,
Yes, apologies to those on the site before 6.50am this am. Know it wasn't ideal!
MNHQ

JustineMumsnet · 15/03/2022 07:47

@Febrier

Yes we reverted to the old site at 6.50 this am because we weren't happy with the speed of the new one when more users came on.

But nobody posted until after 6:50?

sorry not sure I follow Febrier?
MNHQ

JustineMumsnet · 15/03/2022 08:39

@Notarealmum

Is it essential to remove the cookies - I’m finding that all a bit too complicated (Yes, I’m a technoramus ☹️) - or is this just a temporary blip?

I also kept getting those beta messages earlier and wondered what the hell I’d done wrong.

Hey we've put a fix in for this but it might take a little time (an hour or so) - meantime try opening a new tab or if you know how to use incognito mode that should work (but realise this might be challenging too!). Very sorry for the trouble Flowers.
MNHQ

JustineMumsnet · 15/03/2022 10:56

@Mydoghealsmyheart

I can’t access my notifications. When I click on this, it takes me to a different page with random text all over the page and nothing else!
You're right - I've got this issue too - we'll get on it. Apologies.
MNHQ

JustineMumsnet · 15/03/2022 11:18

@MyDcAreMarvel

I don’t have access to the email address I used when I joined mumsnet. Will I need a code?
No, no codes needed. We're still on the old platform, but when we move the new you'll just need to login again. That's unlikely to be for a few days now, as we've some more performance testing to do. We'll let users know before we try again.
MNHQ

KatyMumsnet · 15/03/2022 13:21

Hey, @334bu I've just checked and it looks like all the feminism threads that have been active today are in there

MNHQ

KatyMumsnet · 15/03/2022 13:22

@Pavlova31 we had to roll the site back to the old version around that time so there were probably issues.

The majority of the site is back to how it was now - if you try clearing cookies or using an incognito browser then things should be working.

MNHQ

YetAnotherBeckyMumsnet · 15/03/2022 13:42

For those concerned about losing your Wordle streak from clearing cookies, you can clear the cookies for Mumsnet only. Please see this site for instructions. So sorry you lost your streak @PriamFarrl.

MNHQ

KatyMumsnet · 15/03/2022 14:19

@FlibbertyGiblets you'll still have access to the mobile site and there are options to show different numbers of posts on a thread according to preference, including 'show all' which is 1000 posts.

MNHQ

KatyMumsnet · 15/03/2022 15:21

@MaizeAmaze @SelkieSeal when you clear cookies does it also clear cache?

We think what's happening is that the new URL has cached (saved) itself to your browser so it's trying to direct you to the wrong URL when you go to www.mumsnet.com/Talk/active-conversations

Clearing cache should fix it

Watch this thread for updates

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