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Is this the new platform?

84 replies

Febrier · 15/03/2022 06:55

No beta code required? No need to re-login?

OP posts:
Whatwouldscullydo · 15/03/2022 07:33

Its loading now but uts still jumping around. One minute I'm.typing a post the next I've clicked on something and I'm off the page.

PriamFarrl · 15/03/2022 07:35

Well I cleared my cookies on my iPhone to log in but failed to realise that I would lose my Wordle score!

JustineMumsnet · 15/03/2022 07:35

@LizzieMacQueen

I couldn't access on the app this morning but logged in on safari, on my phone, and I'm now able to use the app. So there's a suspension of the launch? I had worried there'd been a cyber attack.
Yes we reverted to the old site at 6.50 this am because we weren't happy with the speed of the new one when more users came on. We'll do some more simulated testing and iron that out before trying again. Will let you know when. Not a cyber attack.
JustineMumsnet · 15/03/2022 07:36

@PriamFarrl

Well I cleared my cookies on my iPhone to log in but failed to realise that I would lose my Wordle score!
Really sorry about that Priam Sad
Whinge · 15/03/2022 07:36

@PriamFarrl

Well I cleared my cookies on my iPhone to log in but failed to realise that I would lose my Wordle score!
Ouch Shock
MarshaBradyo · 15/03/2022 07:39

I seem to be on the site on the mobile (not app) on iPhone and it's blank past home page

No suggestion to log in as I'm logged in

Febrier · 15/03/2022 07:39

Yes we reverted to the old site at 6.50 this am because we weren't happy with the speed of the new one when more users came on.

But nobody posted until after 6:50?

OP posts:
CeeceeBloomingdale · 15/03/2022 07:42

It was a nightmare earlier, nothing loading, crashing etc on android phone browser. I opened a picture in a post and there was no way to close the picture again which isn’t normally an issue,

JustineMumsnet · 15/03/2022 07:46

@CeeceeBloomingdale

It was a nightmare earlier, nothing loading, crashing etc on android phone browser. I opened a picture in a post and there was no way to close the picture again which isn’t normally an issue,
Yes, apologies to those on the site before 6.50am this am. Know it wasn't ideal!
JustineMumsnet · 15/03/2022 07:47

@Febrier

Yes we reverted to the old site at 6.50 this am because we weren't happy with the speed of the new one when more users came on.

But nobody posted until after 6:50?

sorry not sure I follow Febrier?
Gatekeeper · 15/03/2022 07:48

i'm back on now (desktop) but huge, full lenght ,distracting, moving adverts for Adidas etc each side of the posts. Horrible....

Lonelycrab · 15/03/2022 07:49

Does it work yet?🤪

WhatsitWiggle · 15/03/2022 07:51

@PriamFarrl

Well I cleared my cookies on my iPhone to log in but failed to realise that I would lose my Wordle score!
Me too Priam 😔 and it still won't let me login!
Mia184 · 15/03/2022 07:53

Thanks, @JustineMumsnet, that worked.

@YellowAndGreenToBeSeen you can delete cookies from specific websites on Apple devices. Here is an instruction that I just used: osxdaily.com/2012/06/10/delete-site-specific-cookies-ios/

PenguinPup · 15/03/2022 07:54

Ah, so that's why it keeps going weird this morning. Good luck with getting it fixed.

Ohbuggeritsme · 15/03/2022 08:02

I wondered what the hell was going on - I had to restart my phone for it to work x

Notarealmum · 15/03/2022 08:20

Is it essential to remove the cookies - I’m finding that all a bit too complicated (Yes, I’m a technoramus ☹️) - or is this just a temporary blip?

I also kept getting those beta messages earlier and wondered what the hell I’d done wrong.

JustineMumsnet · 15/03/2022 08:39

@Notarealmum

Is it essential to remove the cookies - I’m finding that all a bit too complicated (Yes, I’m a technoramus ☹️) - or is this just a temporary blip?

I also kept getting those beta messages earlier and wondered what the hell I’d done wrong.

Hey we've put a fix in for this but it might take a little time (an hour or so) - meantime try opening a new tab or if you know how to use incognito mode that should work (but realise this might be challenging too!). Very sorry for the trouble Flowers.
SelkieSeal · 15/03/2022 09:32

I've cleared cookies but active convos still doesn't work, just says oops Confused

MaizeAmaze · 15/03/2022 10:25

Cookies cleared, can't access anything through active conversations.
Can only go to talk page, pick a topic ad then it works, but can't get to active, which is how I'd normally do it.

Chrome a newish (like this year) phone.

Mydoghealsmyheart · 15/03/2022 10:37

I can’t access my notifications. When I click on this, it takes me to a different page with random text all over the page and nothing else!

JustineMumsnet · 15/03/2022 10:56

@Mydoghealsmyheart

I can’t access my notifications. When I click on this, it takes me to a different page with random text all over the page and nothing else!
You're right - I've got this issue too - we'll get on it. Apologies.
Horsemad · 15/03/2022 11:01

Can't access Chat for some reason. Have posted on 30days and can't view TIO...

On Android phone using Chrome and the website, not App. Have cleared cookies, restarted phone - still not working. 🤔

MyDcAreMarvel · 15/03/2022 11:01

I don’t have access to the email address I used when I joined mumsnet. Will I need a code?

JustineMumsnet · 15/03/2022 11:18

@MyDcAreMarvel

I don’t have access to the email address I used when I joined mumsnet. Will I need a code?
No, no codes needed. We're still on the old platform, but when we move the new you'll just need to login again. That's unlikely to be for a few days now, as we've some more performance testing to do. We'll let users know before we try again.
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