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Massive WhatsApp Ad hiding OPs

5 replies

CHEM20 · 29/11/2021 07:25

Does anyone else have this issue? I open a post, can read it for about 3 secs then this ad appears, covering it. I can’t scroll up or down to read the OP, only subsequent posts.

Anyone else? I’m on an iPad, using Chrome browser (not app). Completely infuriating…

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MNHQ

JoMumsnet · 29/11/2021 10:29

Hi @CHEM20

Thanks for flagging this. And yes, we're working on it.

We're really sorry for the inconvenience this is causing and hope to be back with an update very soon.

MNHQ

JoMumsnet · 29/11/2021 12:42

Hi @BingBongToTheMoon - sorry to hear this.

Our Tech team are on the case but in the meantime can you please let us know your device and browser and which version of the site you're using.

MNHQ

JoMumsnet · 29/11/2021 13:42

That's better than nothing, @BingBongToTheMoon! Does your screen look like the OP's pic, or are you using the app?

MNHQ

soniamumsnet · 01/12/2021 10:53

Hi @CounsellorTroi sorry to hear you've been having problems. We're looking into this issue now. Any screenshots and a URL would of the ad would be helpful.

To do this, please turn your phone/device to airplane mode or turn off the connection, and then click on the ad. This will show the URL which you can copy and paste without actually opening the webpage.

MNHQ

soniamumsnet · 01/12/2021 12:46

Thanks @MardiBras. Just dropping in to say that we're investigating this now and hope to have it resolved as soon as possible. Thanks for being so patient.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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