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Original poster

Is trending now broken?

16 replies

Fallagain · 12/11/2021 13:08

Using the mobile version of the website and trending now is just Christmas stuff.

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MNHQ

StevenTechMumsnet · 12/11/2021 13:13

Hi @Fallagain, the regular trending page should be as normal. Mobile does have a new "trending in christmas" box at the bottom of the page though - is that what you are referring to? The main trending looks like this (for me.)

Is trending now broken?
MNHQ

CarolineMumsnet · 14/11/2021 17:29

Thanks for this info.

Platax and anyone else who is just seeing Christmas threads in the usual trending box, could you send us a screenshot of what's showing in trending for you so we can get this checked out?

Thank you Flowers

MNHQ

JoMumsnet · 15/11/2021 13:08

Hi everyone,

Thanks for posting these screenshots.

There's another thread about the Trending box here - Please turn off Trending Christmas or at least make the red less BRIGHT.

StevenTechMumsnet has just posted this message:

Hi folks, Sorry about all this. The Christmas overload in the right trending box was the result of an error (mine.). It should be back to normal now. We have a couple of ways "trending" gets built and I messed up one of them when making the other box (the red one.) Apologies for this. It should work as it did before now. If you spot that that's not the case let me know. We store page view counts from Google analytics locally in our DB and caches, and use them to build the trending lists. The Christmas / all threads lists weren't properly separated when I set up the red box, so there was a sort of race happening depending on in what order the scripts ran and whether you happened to load the page when one had run and not the other. The result could be that you'd see "all Christmas" threads in the regular box instead of "all threads." That would last for a few minutes at a time until the next run then the cycle would get repeated later. It should all be straightened out now. Apologies for all the confusion. I might fire myself.

Please hop over to the other thread if you have any further questions.

MNHQ

StevenTechMumsnet · 19/11/2021 21:41

@Catabogus

Steven, come back! Unfire yourself - we need you!
Tee hee. We had to turn off trending temporarily as it was Causing Issues and Wreaking Havoc. It should be back over the weekend. Apologies to those who miss it. It shouldn't be too long til it's fixed.
MNHQ

CarolineMumsnet · 21/11/2021 14:15

Sorry for the delayed response here Blush

If you are still unable to see trending then please do let us know. If you could also send over the device and browser you are using, how you are accessing the site along with any screenshots that would be super helpful.

Thank you

Flowers
MNHQ

CarolineMumsnet · 21/11/2021 15:04

Thank you for this antisocialextrovert

It looks like I was a bit over keen in my above post! Sorry for the faff but could you check in in the week and see if it is back then - we are working on some fixes this weekend.

Thanks for your patience here Flowers

MNHQ

soniamumsnet · 23/11/2021 17:26

Hi - thanks for the screenshots and reports. We're looking into this.

MNHQ

soniamumsnet · 24/11/2021 11:43

Hi - thanks for the reports. We're still investigating this. Thanks for being patient, and we'll keep you updated.

MNHQ

KatyMumsnet · 24/11/2021 12:03

Hi all,

This is Katy from the tech team. As you're probably all aware we've had a few issues with the website this week.

The trending box is causing some issues on our talk pages so we've taken it down temporarily while we fix it. You will still be able to see it on the homepage and content pages.

It'll be up and running again on talk pages as soon as possible so please bear with us.

Thanks!

MNHQ

StevenTechMumsnet · 24/11/2021 19:25

Hi, We are in the process of restoring the main trending box, so it should reappear over the next hour or so. Apologies for recent issues around this. Thanks.

MNHQ

StevenTechMumsnet · 24/11/2021 19:44

Thanks Soupy we'll look at that. Should be an easy fix.

MNHQ

StevenTechMumsnet · 24/11/2021 19:48

Hi @SoupDragon thanks for letting us know. That should be fixed now.

MNHQ

StevenTechMumsnet · 25/11/2021 01:51

Hi @Bluebellbike the trending box is back on the right of the page (desktop.) The trending tab on active is still not there. It'll be next week before that's back most likely. Apologies.

MNHQ

StevenTechMumsnet · 12/12/2021 17:01

Hi @antisocialextrovert the trending and new lists should have come back overnight and be there now.

MNHQ

FlissMumsnet · 13/12/2021 18:50

Hi antisocialextrovert that's good news - pleased to hear it!

MNHQ

StevenTechMumsnet · 14/12/2021 03:14

Hi folks, sorry about this. It should be restored over the next two days.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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