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Original poster

Tracking

7 replies

Oblomov21 · 10/11/2021 09:07

I keep getting a message saying that in order to keep MN free it wants tracking.

Can I get rid of this please?

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MNHQ

LilyMumsnet · 10/11/2021 18:16

Hi OP

Can we just check what device you're using - if it's the app, can you let us know whether it's IOS or android?

Any screenshots would be super helpful.

MNHQ

soniamumsnet · 11/11/2021 15:49

Hi @Oblomov21 @CrazyBaubles thanks for this. We'll take a look and keep you posted.

MNHQ

TimMumsnet · 11/11/2021 16:03

Hey everyone, thanks for raising this, the request is something that Apple forces us to show, but it shouldn't repeatedly show - you're right it's a bug! I've switched it off for now until we have it fixed.

MNHQ

TimMumsnet · 11/11/2021 19:15

Sorry I should have mentioned, it takes the apps a little while to update so the alert doesn't show. Force quitting and reopening the app can help.

MNHQ

TimMumsnet · 12/11/2021 09:10

Thanks for your patience everyone. I've made a permanent fix that should mean no-one sees the popup more than once. It's been submitted to the App Store, so should be with you within a few days. You will see the popup one more time but after that it will correctly save your choice.

MNHQ

TimMumsnet · 19/11/2021 21:15

@Oblomov21 sorry to hear! Have you had the chance to get the most recent version of the app? After downloading it, it should only show once.

MNHQ

TimMumsnet · 20/11/2021 09:23

Ok that's strange, I'll take a look this week. Has anyone else seen this?

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