Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Tracking

29 replies

Oblomov21 · 10/11/2021 09:07

I keep getting a message saying that in order to keep MN free it wants tracking.

Can I get rid of this please?

OP posts:
Eltonsglasses · 10/11/2021 17:48

Every time I open the app it pops up - really frustrating

Oblomov21 · 10/11/2021 18:01

Will it be like this permanently? How do I get rid of it?

OP posts:
LilyMumsnet · 10/11/2021 18:16

Hi OP

Can we just check what device you're using - if it's the app, can you let us know whether it's IOS or android?

Any screenshots would be super helpful.

Oblomov21 · 10/11/2021 18:49

Just the app on an iPhone.

Tracking
OP posts:
sanityisamyth · 10/11/2021 18:56

I got that too

Eltonsglasses · 10/11/2021 18:58

Same as pp image.

MyPatronusIsAPenguin · 10/11/2021 20:50

Yep me too! About the final straw for me with posts being continually hidden and no one at MNHQ seeming to be bothered Confused

greenalltheway · 10/11/2021 21:22

Came to say the same. Literally every time I open the app on iOS

Itis6oclocksomewhere · 11/11/2021 08:36

I'm getting this too. It's every time I open the app. I'm on iOS 14.

Newdad19 · 11/11/2021 13:12

Just came to report the same. Surely it should remember your selection and not need to choose every single time you open the app

CrazyBaubles · 11/11/2021 13:17

I've got this every time I open the app. I've had something similar on other apps but it's only asked me once - the MN one comes up every time I open the app.
Can we have it that it asks once then remembers the choice please MN?

I'm on a iPhone so using iOS

Tracking
BlameItOnTheBlackStar · 11/11/2021 13:52

Same here on iOS. I assumed it was a 'reply three times then we'll leave you alone' thing but apparently not...

soniamumsnet · 11/11/2021 15:49

Hi @Oblomov21 @CrazyBaubles thanks for this. We'll take a look and keep you posted.

TimMumsnet · 11/11/2021 16:03

Hey everyone, thanks for raising this, the request is something that Apple forces us to show, but it shouldn't repeatedly show - you're right it's a bug! I've switched it off for now until we have it fixed.

YouveBeenLittUp · 11/11/2021 17:52

Just came to find a thread about this, I don't think it's been switched off as I'm still getting it?

hattiesmith · 11/11/2021 17:55

It's definitely still there!

Oblomov21 · 11/11/2021 18:12

Thank you MN, but I'm still getting it.

OP posts:
CampagVelocet · 11/11/2021 18:28

It's still coming up for me, every time. I'm on an iPhone 12.

Itis6oclocksomewhere · 11/11/2021 18:31

I'm still getting it too.

MyPatronusIsAPenguin · 11/11/2021 19:04

I am still getting it

TimMumsnet · 11/11/2021 19:15

Sorry I should have mentioned, it takes the apps a little while to update so the alert doesn't show. Force quitting and reopening the app can help.

MyPatronusIsAPenguin · 11/11/2021 20:17

I have closed the app and reopened and even gone into settings and told it not to allow tracking in there. Still getting it

BlameItOnTheBlackStar · 11/11/2021 23:11

Have closed and reopened multiple times over the course of the evening and it's still there.

Eltonsglasses · 11/11/2021 23:13

I accidentally clicked 'allow' and it then my phone asked the same question so I said 'don't allow' and I haven't had anymore pop ups when opening the app

TimMumsnet · 12/11/2021 09:10

Thanks for your patience everyone. I've made a permanent fix that should mean no-one sees the popup more than once. It's been submitted to the App Store, so should be with you within a few days. You will see the popup one more time but after that it will correctly save your choice.