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Anyone else getting multiple email notifications when there is no topic update?

6 replies

longtompot · 05/11/2021 14:19

That really. I thought a post was getting really lively with lots of notifications every minute or so. Click on it and nope, still at where I bookmarked it.

soniamumsnet · 05/11/2021 15:26

Hi @longtompot thanks for reporting this and sorry you've been having problems. We haven't received any similar reports. Please can you check your settings here: www.mumsnet.com/Talk?call=Preferences Also, please can you try fully signing out of the site and back in again - give us a shout if you're still receiving lots of notifications. Flowers

YetAnotherBeckyMumsnet · 06/11/2021 16:10

Thanks for doing that @longtompot. It's possibly an issue with your email - as far as we know, this isn't happening to other users. If it happens again, please give us a shout.

CarolineMumsnet · 07/11/2021 16:15

Thanks for letting us know this RubertRoo

That does sound pretty odd. Can you let us know how you are accessing the site and the device you are using so we can take a look. Hopefully it's just a one off glitch but if it happens again or if it happens to anyone else do let us know here.

JoMumsnet · 08/11/2021 13:02

Thanks to everyone who's posted to let us know you're having problems with email notifications - we're sorry for any inconvenience this is causing.

@longtompot thanks very much for providing those screenshots. We've removed one of them from the thread as your details were visible, but we've passed it on to our Tech team who are looking into this issue now.

StevenTechMumsnet · 08/11/2021 15:22

Hi all, we've paused notifications for now while we fix the underlying problem here. They should be back in an hour or two.

StevenTechMumsnet · 08/11/2021 16:38

Notifications should be running again now.

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