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Original poster

App opening from email

9 replies

AhCheeses · 08/07/2021 19:05

Is there a way to open threads in the app when you click on a link in the roundup emails...?
Drives me mad when the thread opens in my internet browser. I end up with so many tabs open for every post I click on in the emails.

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MNHQ

LilyMumsnet · 09/07/2021 20:24

Hi OP

Can we check what device you're using and if it's the IOS or android app?

MNHQ

LilyMumsnet · 07/06/2022 15:39

Hi OP

We're looking into this one - will come back when we know a bit more about how this works/whether it's something we can implement!

MNHQ

LilyMumsnet · 07/06/2022 15:44

Hi all

We're in the process of releasing a fix for this (on both IOS and android).
It shouldn't be too long. Flowers

MNHQ

LilyMumsnet · 28/06/2022 18:42

Not yet, sorry OP. We're nudging it along now! Flowers

MNHQ

HebeMumsnet · 29/06/2022 10:01

Morning, everyone!

Some good news today - we know what the issue is now and we should be able to test the revised version of the app today before releasing it, which should solve this problem. We can't guarantee how long it will take Apple to OK the app once we upload it, so it might be a short wait but the fixes should be available very soon.

MNHQ

YetAnotherBeckyMumsnet · 05/11/2022 15:36

Hey @Grrrpredictivetex could you please check you're using the most up-to-date version of the app? Thank you.

MNHQ

HebeMumsnet · 07/11/2022 11:42

Hi again @Grrrpredictivetex. Thanks for checking on the version of the app.

We did have another thought - it might be to do with where you're accessing your mail. When you're reading the round up and clicking on the thread links, are you reading that email using the iOS mail app, or something like Gmail or Outlook?

MNHQ

LilyMumsnet · 07/11/2022 19:13

Thanks so much - we're still looking into this one.

MNHQ

HebeMumsnet · 16/01/2023 20:27

Hi there, AhCheeses,

This one has us a bit stumped to be honest! If there were a problem with the links in the email we'd expect to be seeing a lot more people with the same issue, so we aren't sure where the problem lies! Could we ask you to try opening the links from the email in a different browser, just to see if that has any effect?

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