Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Was logged out last night and couldn't get back on

2 replies

Bloodybridget · 16/06/2021 07:23

Very weird - I posted on a thread around 10.30 last night, closed the page but didn't log out. A couple of hours later opened the site again, it took ages to load, and I was logged out. Made multiple attempts to log in but only got a page with the message "Sorry, we're not accepting any new registrations at the moment, you're welcome to stay and browse" or words to that effect.
Eventually quite a while later I was able to get to the login page and get in.

I've had a quick look to see if anyone else mentioned this but can't see anything.

Hope it was just a technical hitch and not the result of a cyber attack or whatever.

LilyMumsnet · 16/06/2021 20:44

Hi OP

Certainly sounds like a techy glitch - can you let us know what device and browser you were using? Has all been okay since?

MichaelMumsnet · 17/06/2021 09:52

Hi all, and thanks for bearing with us whilst we investigated.

We use a special server (Redis for those of you in the know) to record that you're logged in and to keep you logged in between visits. This started misbehaving last night and wasn't keeping you logged in if you were on some sections of the site (search and homepage were affected, Talk wasn't).

We had to restart this server to fix the problem, but the consequence of restarting meant that it would forget everyone who was logged in. This is why you had to login again.

Everything should be ok now - but please let us know if not.

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread