Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Was logged out last night and couldn't get back on

24 replies

Bloodybridget · 16/06/2021 07:23

Very weird - I posted on a thread around 10.30 last night, closed the page but didn't log out. A couple of hours later opened the site again, it took ages to load, and I was logged out. Made multiple attempts to log in but only got a page with the message "Sorry, we're not accepting any new registrations at the moment, you're welcome to stay and browse" or words to that effect.
Eventually quite a while later I was able to get to the login page and get in.

I've had a quick look to see if anyone else mentioned this but can't see anything.

Hope it was just a technical hitch and not the result of a cyber attack or whatever.

OP posts:
LilyMumsnet · 16/06/2021 20:44

Hi OP

Certainly sounds like a techy glitch - can you let us know what device and browser you were using? Has all been okay since?

Bloodybridget · 16/06/2021 23:19

Hi Lily. I was using a Nexus tablet. I'm using it again now, and although I'm still logged in, my Premium membership isn't being recognised, as I'm getting ads.

OP posts:
Bloodybridget · 16/06/2021 23:20

Browser is Chrome

OP posts:
hugoagogo · 17/06/2021 06:36

I was logged out overnight too, no trouble logging in again this morning though.
Samsung tablet and chrome.

Gasp0deTheW0nderD0g · 17/06/2021 06:38

I was logged out overnight too. Phone, Android.

Gatekeeper · 17/06/2021 06:39

I was logged out as well. SAmsung phone and chrome

SetPhasersTaeMalkie · 17/06/2021 06:42

I was logged out too. Kindle fire, Silk browser. I didn't have a problem logging back in.

EversoDelighted · 17/06/2021 06:43

Me too, Iphone safari

SpringBluebellWoods · 17/06/2021 06:47

I was logged out too. iPhone Safari. No trouble logging in, but it’s unusual.

NewYearNewName2020 · 17/06/2021 06:55

I was logged out this morning. My password didn’t work so had to update it. Safari on iPhone

Mum2jenny · 17/06/2021 06:57

Me too. iPhone safari

CherieBabySpliffUp · 17/06/2021 07:02

Me too.
Android and Chrome.

WinnerWinnerChickenDinner0 · 17/06/2021 07:10

Me too, iPhone safari

HappyintheHills · 17/06/2021 07:11

I was logged out - iPhone Safari

HappyintheHills · 17/06/2021 07:13

And now that I’ve logged in notifications says 500 Internal Server Error

AdaThorne · 17/06/2021 07:16

Logged out on iPhone Safari too and another internal server error on notifications.

ifigoup · 17/06/2021 07:23

I was also logged out. Safari on iPhone. What’s going on?

Chemenger · 17/06/2021 09:31

I was logged out too. I can’t remember the last time I had to log in, I’m surprised I remembered my password! Safari on iPad.

Dollywilde · 17/06/2021 09:32

I was also logged out overnight on my iPhone, safari browser. Was able to relog in with my saved details, but this hasn’t happened for me before.

MichaelMumsnet · 17/06/2021 09:52

Hi all, and thanks for bearing with us whilst we investigated.

We use a special server (Redis for those of you in the know) to record that you're logged in and to keep you logged in between visits. This started misbehaving last night and wasn't keeping you logged in if you were on some sections of the site (search and homepage were affected, Talk wasn't).

We had to restart this server to fix the problem, but the consequence of restarting meant that it would forget everyone who was logged in. This is why you had to login again.

Everything should be ok now - but please let us know if not.

AdaColeman · 17/06/2021 10:04

I'm logged out on my MacBook using Safari, and can't log back in, I'm not being recognised at all.

But am able to post this with my iPad using Safari, which doesn't seem to be affected.

I'm reluctant to set a new password on my MacBook, in case it causes login problems with my iPad!

Oysterbabe · 17/06/2021 12:52

I was logged out and can now only get in if I use incognito. On the normal browser I get this. I get this from time to time anyway but incognito usually always works.

Was logged out last night and couldn't get back on
Samcro · 17/06/2021 12:55

Threw me, thought i had been banned lol

LittleMissNaice · 20/06/2021 17:55

Bumping to say this has happened to me today.

Logged out this afternoon, my normal password wouldn't let me sign in, I had to reset. All fine now, except I just got another email about password reset (three hours after the original).

Not sure if this is related to the above issue or if there's something fishy going on.

New posts on this thread. Refresh page