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Original poster

Why am I suddenly seeing loads of ads?

5 replies

EndoplasmicReticulum · 24/05/2021 12:35

On my phone. Android. Am paying for Premium.

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MNHQ

DawnMumsnet · 24/05/2021 17:01

Hi there, sorry to hear you're both having problems with ads.

@EndoplasmicReticulum - please can you let us know if you're using the app or the mobile site?

@ItsAllGoingToBeFine - thanks for the screenshots, that's very helpful. Are you also a Premium member?

We're looking into this right now and will be back as soon as possible with any update.

MNHQ

StevenTechMumsnet · 24/05/2021 17:22

Hi, there, quick suggestion while we get to the bottom of this. Can you try logout then login by clicking the little person then logout followed by login. That should force the site to re-read your premium status. Could you try that if it's not too much trouble? Thanks.

Why am I suddenly seeing loads of ads?
MNHQ

soniamumsnet · 25/05/2021 10:45

Glad to hear it's all sorted @ItsAllGoingToBeFine! Flowers

MNHQ

soniamumsnet · 26/05/2021 10:15

Hi @BoobsOnTheMoon thanks for this feedback. Flowers

MNHQ

LilyMumsnet · 01/06/2021 15:57

Logging out and back in is a quick (albeit temporary) fix.

We just wanted to let you know - and in the meantime, our tech team are working really hard to prevent this from happening completely.
We appreciate it's really frustrating, and we appreciate the patience here. So thanks for bearing with us.

We'll have it sorted just as soon as we can.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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