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Not getting a notification

2 replies

sorryiasked · 03/05/2021 18:32

@mnhq I'm not getting a notification when people tag me using @sorryiasked - is there something I need to change in settings or a site problem? (I've got notifications in the past)

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MNHQ

CarolineMumsnet · 03/05/2021 18:43

Hello sorryiasked

Sorry you are having this bother.

If you go into 'customise' when you click the drop down arrow next to 'talk' can you check the relevant boxes next to 'talk notifications'. You should be able to set the notifications you'd like here.

If that doesn't work then please could you let us know the device you are on and how you are accessing the site (app, web etc) and we'll be able to take a closer look.

MNHQ

LilyMumsnet · 10/05/2021 18:23

Thanks all, we're looking into it and will update when we know more.

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