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Original poster

Why am I seeing ads AGAIN despite being a Premium subscriber?

6 replies

BoobsOnTheMoon · 06/04/2021 16:45

It's happened before and it's happening again, and it's bloody annoying! Can someone do something? Thank you!

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MNHQ

LilyMumsnet · 06/04/2021 17:31

Hello

Sorry - you've heard this before.

Can we have your device and browser, and can you screenshot the adverts you're seeing? We're keen to get it sorted for you.

MNHQ

LilyMumsnet · 06/04/2021 20:26

Hi all

Thanks so much for the information - weep it coming.
We're looking into this now.

MNHQ

LilyMumsnet · 06/04/2021 20:28

Please could folks seeing adverts log out of their accounts and log back in again - and let us know if this clears up the issue?

MNHQ

LilyMumsnet · 06/04/2021 21:17

@Redglitter

Logged out & it's made no difference

What device and browser are you using?

MNHQ

LilyMumsnet · 06/04/2021 21:54

Okay bear with us!
We're looking to sort this ASAP.

MNHQ

soniamumsnet · 07/04/2021 16:34

Hi @UrsulaBee just dropping in to see if you're still having trouble accessing your premium features please?

Watch this thread for updates

Tap "Watch" to get all the latest updates

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