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Can't post pictures

2 replies

FatCatThinCat · 04/03/2021 10:15

I still can't post pictures. This is really frustrating when the weightloss support thread I follow is a posting pictures one.

I'm now getting a message that my pictures can't be uploaded as they're too big. But they're bog standard phone camera pictures and when I've checked the size they are the same size as the ones I have uploaded successfully.

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MNHQ

soniamumsnet · 04/03/2021 12:03

Hi @FatCatThinCat sorry to hear you've been having problems. Please can you let us know the device, and version of browser that you're using and hopefully we can get to the bottom of this.

MNHQ

soniamumsnet · 04/03/2021 16:23

Hi @FatCatThinCat thanks for the extra information. For pictures, the file needs to be below 6MB and typically the file type should be jpg or gif. Please can you just check if the pictures fall within that guideline and give us a shout if you're still unable to post?

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