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No more notification emails + thread disappeared

6 replies

acatcalledjohn · 01/03/2021 10:09

Hi MN team

I commented on a thread between midnight and half past this morning, which has since disappeared entirely? It was called something like "what does google know about you".

I also don't get notification emails anymore. Not to say someone has commented on a thread I'm on/watching, nor to say that a thread's been deleted.

What is going on? I haven't changed my settings. Email address is correct, no emails from MN in junk folder.

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MNHQ

DawnMumsnet · 01/03/2021 12:11

Hi @acatcalledjohn,

We've found the thread - unfortunately it was taken down with this deletion message:

Sorry all, this is a previously banned poster. We've taken this thread down and sent them on their way now.

So that's the first mystery solved. Can we ask how long you haven't been receiving email notifications? We'll try to get to the bottom of this for you.

MNHQ

DawnMumsnet · 01/03/2021 12:31

Thanks - we'll have a look behind the scenes and see if we can work out why there's a blockage.

MNHQ

DawnMumsnet · 01/03/2021 15:21

Hi again @acatcalledjohn,

We've jiggled a few things at this end. Can you please let us know if you've received a notification that someone's posted on this thread? (namely, me!)

MNHQ

DawnMumsnet · 01/03/2021 16:49

Oh that's a good start. Please let us know if the others are getting through in due course.

MNHQ

soniamumsnet · 02/03/2021 10:31

Hi @2018SoFarSo We've jiggled a few things at this end. Can you please let us know if you've received a notification that someone's posted on this thread? (namely, me!)

MNHQ

soniamumsnet · 02/03/2021 17:18

That's good to hear @2018SoFarSoGreat!

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