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Issues logging in via App

4 replies

mommydragon · 23/01/2021 10:36

I can view new threads, but when I try to post anything or go on to my watched threads, I am asked to log in. And upon inserting my log in and password and pressing log in button, nothing happens. I tried deleting and re uploading the App. Still doesn’t work. Is there an issue with the App?

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MNHQ

DawnMumsnet · 23/01/2021 10:52

Hi @mommydragon,

Sorry to hear you're having problems with the app. Can you please tell us if you're using the android app or the iOS one?

MNHQ

DawnMumsnet · 23/01/2021 11:32

Thanks. Can you please have one more try at logging in, via Google rather than via your email?

MNHQ

LouMumsnet · 23/01/2021 16:59

Thanks for letting us know, @mommydragon and sorry that you're having these issues. We've now flagged it up to our Tech team and they'll take a look and we'll get back to you shortly, with any luck.

Thanks for your patience with this - it's much appreciated.

MNHQ

TimMumsnet · 25/01/2021 09:14

Thanks for your patience! I've just double checked logging in and posting in the app, it seems to be working. While I check the logs, could you double check logging in @mommydragon ? It sometimes just happens at peak times.

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