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Cookie message all the time?

29 replies

AcornAutumn · 05/01/2021 23:26

Getting this on ipad safari

Click away, come back, there it is.

There's granular consent and granules of granular 😂

MattTech · 02/02/2021 16:22

@SlopesOff Thanks for getting in touch. Apologies that it's taken me a day to get back to you.

What settings have you got for Cookies in Brave? If you click the lion icon on the right of the tab bar, there is a setting with three options:

  • Cookies Blocked
  • Cross-site cookies blocked
  • All cookies allowed

What is this set to for you?

If it's set to block all cookies then we can't store that you've seen the cookie popup and you'll see it on every page.

Hope that helps.

Thanks

Matt

MattTech · 03/02/2021 14:13

@SlopesOff Thanks for getting back in touch.

You're absolutely able to block unwanted cookies in Brave for Mumsnet, but unless we can store that you've seen the cookie message, it will appear on every page visit.

In Brave, if you select the "Cookies blocked" option for a site, that blocks every single cookie - both from the site owner and from 3rd parties - that may be in use on that site.

If that is the option that you've chosen, seeing the cookie message on each page is expected behaviour, and browsing other sites with the same settings will give you the same results. For example, browsing the BBC site with all cookies blocked will show their cookie message on every page, even if you accept all of their cookies and dismiss the message. This even happens on the ICO web site who are responsible for the cookie legislation.

I hope this helps to explain why you're seeing the cookie message multiple times.

Unfortunately, without being able to store that you've seen the message, we have to show it on every page.

Thanks

Matt

MattTech · 09/02/2021 16:48

Hi all...

We made some changes to the site today, which is why the cookie message has appeared again.

This was expected, but should only appear once for you to review your choices and then should disappear again.

Thanks

Matt

MattTech · 17/02/2021 10:14

Hi all...

Apologies for the late reply.

I just wanted to take a few minutes to explain why the cookie consent message reappears occasionally, so that you're fully informed about why we need to ask for consent again sometimes.

Occasionally, we need to add a new supplier to our list of suppliers. When we do this, a new supplier will appear in the "Vendor Preferences" at the bottom of the cookie popup. Because this is a new option, we have to show the popup again because previous consent options are now out of date. We therefore have to ask for consent again.

This doesn't happen when we make any change to the website as suggested above. It only happens when we make changes to our suppliers.

We understand that it can be frustrating to see the cookie popup from time to time when we make changes, but we'd prefer to make you aware and allow you to review your choices when things change, rather than making the changes without you being able to review your choices.

We are actively exploring other options at the moment and we hope that we'll be able to change the functionality and make it easier to reject all cookies in the coming months.

Thanks

Matt

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