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Original poster

Can’t get on the mobile site on iPhone

3 replies

LetTheBirdsSing · 02/01/2021 20:59

I use Mumsnet on an iPhone 11 and in the last couple of days I’ve noticed that I’m always on the desktop version of the site and can’t seem to get on the mobile version of the site which is a total pain. I’ve tried logging out but it makes no difference. Driving me mad trying to read the teeny desktop site text. Has anyone had the same?

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MNHQ

LilyMumsnet · 03/01/2021 12:33

Hi OP

Are you able to upload a screenshot for us? If you scroll all the way down, do you see the option to change it over to the mobile site at all?

MNHQ

soniamumsnet · 05/01/2021 11:23

Hi @Datun sorry to hear you're having problems. Are you able to send a screenshot, and also, please let us know the device you are using.

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LilyMumsnet · 05/01/2021 16:33

@LetTheBirdsSing

Thanks anyway *@BoreOfWhabylon*.

So I actually stumbled across what was causing the issue for me. Went into Safari settings on my phone and there is a setting called “request desktop site” and when I clicked on that, weirdly, Mumsnet was listed so I just needed to unselect Mumsnet. I have no recollection of ever selecting this (didn’t even know this setting existed!) but might be worth double checking this setting for anyone on an iPhone or iPad.

This is really useful - can others struggling with this give it a try and let us know what happens?

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