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Can’t get on the mobile site on iPhone

12 replies

LetTheBirdsSing · 02/01/2021 20:59

I use Mumsnet on an iPhone 11 and in the last couple of days I’ve noticed that I’m always on the desktop version of the site and can’t seem to get on the mobile version of the site which is a total pain. I’ve tried logging out but it makes no difference. Driving me mad trying to read the teeny desktop site text. Has anyone had the same?

OP posts:
LilyMumsnet · 03/01/2021 12:33

Hi OP

Are you able to upload a screenshot for us? If you scroll all the way down, do you see the option to change it over to the mobile site at all?

LetTheBirdsSing · 03/01/2021 17:06

Hi @LilyMumsnet I sent these to you by email earlier, thanks!

OP posts:
BoreOfWhabylon · 04/01/2021 00:48

The option to change is no longer there. Try these links

Link to desktop

Link to mobile

BoreOfWhabylon · 04/01/2021 00:53

Oh, not sure that works. Sorry Blush

Datun · 05/01/2021 10:04

@LilyMumsnet

Hi OP

Are you able to upload a screenshot for us? If you scroll all the way down, do you see the option to change it over to the mobile site at all?

That option appears to be gone.
soniamumsnet · 05/01/2021 11:23

Hi @Datun sorry to hear you're having problems. Are you able to send a screenshot, and also, please let us know the device you are using. Flowers

EineKleineNachtwatcher · 05/01/2021 11:32

@soniamumsnet this has been a problem for quite some time now. The link to swap between desktop and mobile that used to appear at the bottom of the pages no longer appears on many devices. Nightwatchers raised this with @MichaelMumsnet, who flagged it to tech.

Datun · 05/01/2021 13:51

@soniamumsnet

This is a screenshot scrolling down as far as I can go.

You used to be able to flip between desktop and mobile site, but now that option at the bottom of the screen is no longer there.

I'm using an iPhone X.

Can’t get on the mobile site on iPhone
LetTheBirdsSing · 05/01/2021 14:34

Thanks anyway @BoreOfWhabylon.

So I actually stumbled across what was causing the issue for me. Went into Safari settings on my phone and there is a setting called “request desktop site” and when I clicked on that, weirdly, Mumsnet was listed so I just needed to unselect Mumsnet. I have no recollection of ever selecting this (didn’t even know this setting existed!) but might be worth double checking this setting for anyone on an iPhone or iPad.

OP posts:
LilyMumsnet · 05/01/2021 16:33

@LetTheBirdsSing

Thanks anyway *@BoreOfWhabylon*.

So I actually stumbled across what was causing the issue for me. Went into Safari settings on my phone and there is a setting called “request desktop site” and when I clicked on that, weirdly, Mumsnet was listed so I just needed to unselect Mumsnet. I have no recollection of ever selecting this (didn’t even know this setting existed!) but might be worth double checking this setting for anyone on an iPhone or iPad.

This is really useful - can others struggling with this give it a try and let us know what happens?
Datun · 05/01/2021 16:49

@LilyMumsnet

I've just done that, but it doesn't work for me.

Tubbytele · 08/03/2021 17:46

This has just started happening on my phone too. Mumsnet homepage is in mobile version but any links go straight to the desktop version.

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