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Original poster

Poster accused of being pbp

1 reply

OnceUponAMidnightBeery · 06/12/2020 19:28

People reporting a post have been wrongly told that OP is a pbp and a troll. They have then stated that on the (innocent and genuine) posters thread.

This should not have happened.

A) Why is MNHQ responding in this way to people reporting a thread? Surely the decisions should be behind the scenes to avoid judgement?

B) How can MNHQ justify the fact that the WRONG information has been given to those reporting, leading to them accusing the OP on a thread in which they needed support?

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MNHQ

RivkaMumsnet · 06/12/2020 22:24

Thanks for all the feedback here.

We take troll hunting very seriously and delete any instance of it that is reported to us. We do also sometimes ban troll hunters, depending on the circumstances.

When threads are reported to us and we find out that they were started by a previously banned poster or a troll, we do generally let the reporter know as a matter of courtesy. However, in this instance, the wrong mail was sent to one reporter, which is where the confusion arose.

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