Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Oh so many advert - why?

4 replies

CormoranStrikesANoteofDoom · 10/11/2020 19:37

I’m a premium member and pay for an ad lite experience.

I’ve just opened up a thread in chat about dog paintings and got seven display ads in the first page alone.

That makes for a horrible browsing experience, much worse than before premium.

@mumsnet can someone update me on whether this is a site glitch tonight, or if this is the new norm?

JustineMumsnet · 11/11/2020 10:28

Hi CormoranStrikes, This certainly doesn't look right - you shouldn't be getting display ads if you're signed up to premium. Will get someone to look into pronto.

soniamumsnet · 11/11/2020 10:41

Hi @CormoranStrikesANoteofDoom sorry to hear you've been having problems. Please can you logout and then login again. That should reset your premium status if something was wrong with it. Flowers

soniamumsnet · 11/11/2020 11:04

Thanks for these screenshots @CormoranStrikesANoteofDoom - we'll have a dig and keep you updated. Flowers

soniamumsnet · 12/11/2020 14:01

Hi @CormoranStrikesANoteofDoom you're absolutely right. We've checked, and yes it looks like the issue was caused by the changing of your bank card. Please try it with the new card and let us know if that works. Flowers

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread