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Something weird is happening

4 replies

xolotltezcatlopoca · 25/07/2020 07:08

When I try to log in to Mumsnet, and type in my password, this message appear on my screen for last couple of days. If I try to open a page with MN address, same thing happens.

There was an error and there is no application layout in which to render it. The error reference is b6bc3ac8b. Give this to the system administator and ask them to create at least one layout for system ID 1

But if I google mumsnet, and pick one to click, ie talk/chat whatever, I am already logged in and have no problem. Is it to do with my computer?

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MNHQ

LouMumsnet · 25/07/2020 11:34

Morning, @xolotltezcatlopoca - this does sound very weird and frustrating indeed.

Please do hang in there and we'll do our best to help, but could we ask for a few more details so that we can give our tech team a clearer picture of what's going on?

Can you let us know which device you're using and, if you're on a mobile, whether it's an android or iPhone. Also, which browser are you using and are you accessing Mumsnet via the desktop site, mobile site or the app?

Also, if you're able to provide any screenshots, showing the problem, that would be really helpful. Thanks.

MNHQ

LilyMumsnet · 29/07/2020 19:55

Hi all

Thanks so much for the updates.
We've identified the issue and will be releasing a fix in the next couple of days.

MNHQ

DawnMumsnet · 06/08/2020 12:15

Hi @xolotltezcatlopoca - thanks for letting us know, and sorry that we haven't fixed this issue yet.

We've asked our Tech team if they can give us an update. Please bear with us.

MNHQ

LilyMumsnet · 20/08/2020 09:35

Hi OP

We just wanted to let you know that our tech team have identified the issue and are working on a fix that will be released as soon as possible.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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