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Pepperama · 19/07/2020 23:49
Hi
Was previously fixed and now it’s back. On IOS the pop up adverts completely obscure content and cannot be clicked away
DawnMumsnet · 20/07/2020 12:10
Hi @Pepperama and @ElGuardiandenoche,
Sorry to hear these ads are getting in the way again. Is there any chance you can post a screenshot so we can see the problem? We'll get our Ads team on the case as soon as we can give them a bit more info.
RivkaMumsnet · 20/07/2020 20:37
Thanks for the screenshots, OP. We have flagged this to our Ads team.
DawnMumsnet · 22/07/2020 18:02
Hi @@Pepperama and @ElGuardiandenoche - just checking, are you both still having this problem today?
DawnMumsnet · 24/07/2020 15:24
Glad to hear it, @Pepperama
LilyMumsnet · 03/08/2020 17:56
Sorry about that, EIG. We're raising it with the team again now.
DawnMumsnet · 07/08/2020 09:55
We're so sorry that these ads are still causing major problems for many of you. We know our Ads team are on the case - we'll be back with an update from them as soon as possible. Please bear with us.
DawnMumsnet · 07/08/2020 11:08
Hi again, have been asked to check whether any of you are using the desktop version of the site on your mobile devices, and if so, whether you could try switching over to the mobile version just to see if that helps?
DawnMumsnet · 07/08/2020 12:24
@Binterested
There does seem to be an issue with templates (being looked into by the team right now). It should be that your device keeps you locked into the mobile version unless you specifically choose to move over to the desktop one, but it's possible something's going wrong.
@Binterested - do you tend to log in and out often? Would you mind checking what happens when you log out now - it would be good to know whether you're diverted back to the desktop site when you log back in.
So sorry for all the inconvenience.
DawnMumsnet · 07/08/2020 14:04
Also summoning @Tarrarra - would you be able to try the above too if you get a chance? Thanks in advance.
LilyMumsnet · 07/08/2020 17:10
Hello!
We've removed the option for desktop now because mobile provides a much better experience.
If you clear your cache and then access the site using a mobile device, you will see the mobile version from now on and you can't change it back.
DawnMumsnet · 08/08/2020 15:26
@Binterested - thanks for letting us know.
Hopefully the ads blocking the page will be a thing of the past too, but please post back on here if they're still cropping up.
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