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Adverts blocking page

28 replies

Pepperama · 19/07/2020 23:49

Hi

Was previously fixed and now it’s back. On IOS the pop up adverts completely obscure content and cannot be clicked away

OP posts:
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ElGuardiandenoche · 20/07/2020 00:20

Yep! me too when I go from mobile site to desktop. That's on an iPhone and using Safari.

DawnMumsnet · 20/07/2020 12:10

Hi @Pepperama and @ElGuardiandenoche,

Sorry to hear these ads are getting in the way again. Is there any chance you can post a screenshot so we can see the problem? We'll get our Ads team on the case as soon as we can give them a bit more info.

ElGuardiandenoche · 20/07/2020 19:10

Here we go. It’s really annoying when it appears over the reply box.

I only tend to go on desktop when I’m doing Nightwatch stuff on my phone.

Adverts blocking page
Adverts blocking page
ElGuardiandenoche · 20/07/2020 19:14

And even after I’ve posted the message.

Adverts blocking page
RivkaMumsnet · 20/07/2020 20:37

Thanks for the screenshots, OP. We have flagged this to our Ads team.

DawnMumsnet · 22/07/2020 18:02

Hi @@Pepperama and @ElGuardiandenoche - just checking, are you both still having this problem today?

Pepperama · 23/07/2020 23:16

All ok for me today so far Dawn, thanks!

OP posts:
DawnMumsnet · 24/07/2020 15:24

Glad to hear it, @Pepperama Smile

ElGuardiandenoche · 03/08/2020 13:24

The problem is back again.

Adverts blocking page
LilyMumsnet · 03/08/2020 17:56

Sorry about that, EIG.
We're raising it with the team again now. Flowers

ElGuardiandenoche · 03/08/2020 23:35

Cheer @LilyMumsnet. It's a bit of a pain as I can't do what I need to do from the comfort of my bed in the wee small hours.

Binterested · 05/08/2020 07:00

Still happening for me

Adverts blocking page
Binterested · 05/08/2020 21:25

Are you working on this MNHQ, please? Mobile site unusable for me at the moment.

Tarrarra · 05/08/2020 23:35

I’m giving up reading any more as the ads block everything.. iOS
Here’s what I have on this thread.

Adverts blocking page
Binterested · 06/08/2020 07:56

Still bad here today

Adverts blocking page
Tarrarra · 06/08/2020 19:33

Nothing has changed for me ...completely unusable and I have had to try several times to get a gap so I can click on this thread. It’s all the google ads

Adverts blocking page
Adverts blocking page
Binterested · 07/08/2020 06:21

Still unreadable on the mobile site. Anything I can do @MNHQ?

DawnMumsnet · 07/08/2020 09:55

We're so sorry that these ads are still causing major problems for many of you. We know our Ads team are on the case - we'll be back with an update from them as soon as possible. Please bear with us.

Binterested · 07/08/2020 10:49

Thank you!

DawnMumsnet · 07/08/2020 11:08

Hi again, have been asked to check whether any of you are using the desktop version of the site on your mobile devices, and if so, whether you could try switching over to the mobile version just to see if that helps?

Binterested · 07/08/2020 12:06

Ah. Yes mobile site is better. Although not sure why I’m defaulting to the desktop site when I’m normally on the mobile site. Is that the issue?

DawnMumsnet · 07/08/2020 12:24

@Binterested

Ah. Yes mobile site is better. Although not sure why I’m defaulting to the desktop site when I’m normally on the mobile site. Is that the issue?
Funny you should say that...

There does seem to be an issue with templates (being looked into by the team right now). It should be that your device keeps you locked into the mobile version unless you specifically choose to move over to the desktop one, but it's possible something's going wrong.

@Binterested - do you tend to log in and out often? Would you mind checking what happens when you log out now - it would be good to know whether you're diverted back to the desktop site when you log back in.

So sorry for all the inconvenience. Flowers

DawnMumsnet · 07/08/2020 14:04

Also summoning @Tarrarra Smile - would you be able to try the above too if you get a chance? Thanks in advance.

Tarrarra · 07/08/2020 14:56

How do I switch to the mobile site? Happy to give it a go but not sure how!

LilyMumsnet · 07/08/2020 17:10

Hello!

We've removed the option for desktop now because mobile provides a much better experience.

If you clear your cache and then access the site using a mobile device, you will see the mobile version from now on and you can't change it back. Flowers

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