Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Text too big?

4 replies

Datun · 24/06/2020 17:10

Hi HQ,

Suddenly all the text on this site has enlarged for me?

It's not to do with switching between mobile or desktop. It's just on the mobile site.

All other websites are fine.

Is there a Settings option?

Thanks.

HebeMumsnet · 24/06/2020 23:13

Hi Datun!

We think we've had a similar issue come up before. Could you check your phone settings? If you click on the three dots icon on the top right of the screen, select 'settings', then ‘accessibility’, and then reduce the ‘text scaling option’ that should sort it.

Do pop back if that doesn't fix things though.

DawnMumsnet · 25/06/2020 08:25

Morning @Datun,

Sorry to hear that everything's gone LARGE. We've flagged this to our Tech team and will hopefully be back soon with a solution.

@LunaNorth we've found your thread and moved it over from Chat to Site Stuff, so you'll also be getting a response as soon as we can sort this. Smile

DawnMumsnet · 25/06/2020 13:50

Hi again, @Datun, and sorry for the delay.

The Tech team haven't been able to replicate this, so are asking if anyone's able to upload a screenshot. Any chance? Smile

DawnMumsnet · 26/06/2020 09:38

Hi @LunaNorth - have just posted on the other thread about this issue

Thanks so much for letting us know. We're glad you've managed to resolve it and will at least now know what to suggest the next time this issue crops up! Smile

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread